Careers

Open Positions

• UI UX DESIGNER

  • Supervisor: Associate Director of Product Development
  • Location: Bangladesh, Remote
  • Direct Reports: None
  • Salary: Dependent upon location and experience
  • Hours: Full-Time (40 hours per week)
  • Schedule: Monday – Friday with requirement to participate in morning meetings (Pacific Time, 0830)

   

  Summary:

  As a UI/UX Designer, you will play a crucial role in helping redesign and improve our current and future products. Your primary responsibilities will be to analyze user behavior, gather insights, and provide guidance and designs for actionable changes. You will work across teams, product, development, and stakeholders, to ensure that our products meet user expectations and best practices.

  Key Responsibilities:

  • Understand the business logic and how our users utilize our products daily.
  • Determine what the user priorities are, what needs to be prioritized on screen, and how we can make the transition in a non-disruptive manner.
  • Develop wireframes, mockups, and prototypes to illustrate design concepts.
  • Collaborate with developers and the product team to design and implement UI changes.

  Required Skills & Qualifications:

  • 2+ years of experience in UI/UX design.
  • Experience with large scale web application design.
  • Experience with design tools such as Figma.
  • Knowledge of mobile responsive design.
  • Experience with usability testing and user research methodologies.
  • Knowledge of WCAG 2.1 standards.
  • Flexibility to work across different time zones.
  • Excellent communication and collaboration skills.
  • Familiarity with Agile and Scrum concepts.

   

  About Dependable Solutions:

  Dependable Solutions, Inc. develops integrated consumer product licensing systems used by licensees, licensors, and agents in the licensing industry. Our web-based application is a comprehensive solution that includes contract management, financial transactions, royalty management, and asset management. In addition we offer customers a specialist application for managing music and media licensing operations.

  How to Apply

  Please email a resume and cover letter demonstrating how you meet the above requirements to careers@dependablerights.com.

  Qualified candidates will be invited for an initial interview.  Candidates who are invited to interview for this position should be prepared to discuss their relevant industry experience and answer questions designed to gauge their qualification. Additional consideration will be made for all candidates who are well prepared for their interview.

• FRONTEND DEVELOPER

  • Supervisor: Sr. Development Managers
  • Location: Bangladesh, Remote
  • Direct Reports: None
  • Salary: Dependent upon location and experience
  • Hours: Full-Time (40 hours per week)
  • Schedule: Monday – Friday with requirement to participate in morning meetings (Pacific Time, 0830)

   

  Summary:

  We are seeking a talented Frontend Developer to enhance the UI/UX of our large-scale web applications. Our application is built on ASP.NET Web Forms with a dynamic theming system, and we aim to modernize its look, feel, and user experience. In this role, you will collaborate with our UX/UI designer to implement a modern, dynamic theme management system that ensures a seamless and visually appealing user interface. Your expertise in HTML, CSS, JavaScript, and jQuery will be crucial in upgrading the frontend while maintaining compatibility with existing backend structures. You will also play a key role in optimizing performance, ensuring responsiveness, and improving usability. If you are passionate about modernizing and improving enterprise web applications, we would love to have you on board!

  Key Responsibilities:

  • Implement new theme designs and UI improvements for our large-scale web application.
  • Develop a dynamic theme management system that allows customization and seamless switching between themes.
  • Work closely with the UX/UI analyst to translate designs into interactive and responsive web interfaces.
  • Optimize frontend performance, ensuring fast load times and smooth user interactions.
  • Write clean, maintainable, and scalable HTML, CSS3, JavaScript, and jQuery code.
  • Ensure cross-browser compatibility and responsiveness of UI components.
  • Integrate front-end components with backend APIs as needed.
  • Stay up to date with the latest frontend technologies and best practices.

  Required Skills & Qualifications:

  • 4+ years of frontend development experience with a strong focus on UI/UX.
  • Proficiency in HTML5, CSS3, JavaScript, and jQuery.
  • Experience with responsive design and CSS frameworks (Bootstrap, Tailwind, etc.).
  • Familiarity with ASP.NET Web Forms and integrating frontend components into a legacy system.
  • Strong understanding of theming, CSS pre-processors (SASS/LESS), and UI frameworks.
  • Experience with dynamic theme implementation and customization.
  • Ability to debug and optimize frontend performance issues.
  • Strong communication skills and ability to work collaboratively in a team.

   

  About Dependable Solutions:

  Dependable Solutions, Inc. develops integrated consumer product licensing systems used by licensees, licensors, and agents in the licensing industry. Our web-based application is a comprehensive solution that includes contract management, financial transactions, royalty management, and asset management. In addition we offer customers a specialist application for managing music and media licensing operations.

  How to Apply

  Please email a resume and cover letter demonstrating how you meet the above requirements to careers@dependablerights.com.

  Qualified candidates will be invited for an initial interview.  Candidates who are invited to interview for this position should be prepared to discuss their relevant industry experience and answer questions designed to gauge their qualification. Additional consideration will be made for all candidates who are well prepared for their interview.

• CLIENT SERVICES ACCOUNT MANAGER

  • Supervisor: Director of Client Services (United Kingdom)
  • Location: Telecommute exclusively (Preferred West Coast, CA, USA)
  • Direct Reports: None
  • Salary: Base salary depending upon experience, incentive plan
  • Hours: Full time – 40 hours / week
  • Schedule: Monday – Friday with requirement to participate in morning meetings (Pacific Time, 0830). Schedule can fluctuate based upon location of clients.

   

  Summary:

  Dependable Solutions, Inc. (DSI) enhances licensing processes by providing secure automated solutions for managing intellectual properties and royalties. The Client Services Account Manager is responsible for the complete client relationship of Dependable Solutions Inc. (DSI) with both new and existing clients.

  Key Responsibilities:

  Client Engagement

  • Partner with your clients to support their long-term goals and key objectives.
  • Nurture existing client relationships and develop new ones on multiple levels including users and stakeholders within the client’s organization.
  • Conduct periodic client audits. Make recommendations based on findings.
  • Identify additional revenue streams within the client base.
  • Collaborate with other departments to meet existing, new, and future client needs.
  • Travel to clients and DSI events locally and internationally as required.

  Technical Support

  • Be the primary point of contact for clients on all support requests.
  • Work with clients to identify and document the required steps needed to replicate errors.
  • Make recommendations for process changes and training needs. Escalate technical issues as needed.
  • Own the creation of statements of work and feature requests.
  • Provide timely responses and proactively keep clients informed throughout the lifecycle of all cases in our client relationship management tool. Make recommendations for product improvements.

  Onboarding and training

  • Effectively and efficiently onboard new customers from sales hand-off to launch.
  • Conduct training for new and existing clients either remotely or on-site.
  • Provide sales support including system demonstrations for potential clients.

  Required Skills & Qualifications:
  

  • 3+ years of licensing industry experience
  • Excellent customer service skills and strong training abilities.
  • Analytical and detail oriented.
  • Sales and Royalties reporting experience. Ideally within Music or Publishing Licensing.
  • Project Management experience a plus.
  • Ability to travel.
  • Ability to organize multiple tasks across multiple clients at any given time.
  • Ability to thrive in a fast-paced and dynamic environment.
  • Strategic approach to maintaining existing business relationships and developing new ones.
  • Self-starter, motivated and proactive.
  • Effective written and oral communication.
  • Experience in SharePoint, DevOps and Dynamics CRM
  • Expertise using Microsoft Office (Outlook, Word, Excel, and PowerPoint).
  • Additional languages beneficial (French, German, Japanese)

   

  About Dependable Solutions:

  Dependable Solutions, Inc. develops integrated consumer product licensing systems used by licensees, licensors, and agents in the licensing industry. Our web-based application is a comprehensive solution that includes contract management, financial transactions, royalty management, and asset management. In addition we offer customers a specialist application for managing music and media licensing operations.

  How to Apply

  Please email a resume and cover letter demonstrating how you meet the above requirements to careers@dependablerights.com.

  Qualified candidates will be invited for an initial interview.  Candidates who are invited to interview for this position should be prepared to discuss their relevant industry experience and answer questions designed to gauge their qualification. Additional consideration will be made for all candidates who are well prepared for their interview.